Plastiq will initiate a charge to your selected payment method before your payment is sent out for delivery. Depending on the delivery method, this charge can occur several days in advance of your send date or it can occur on the same day the funds are sent. This date is known as your payment's processing date.
Why does this date matter?
You won't see the charge appear on your card statement until we've processed your payment. If you expect your payment to be included in a specific billing cycle for your card, you should pay attention to this date. Many Plastiq promotions will factor in your payment's processing date when determining if your submission is eligible for an offer.
If you schedule a payment for a month or weeks in advance, that payment will not process immediately. We recommend confirming your card's billing period with your card issuer and keeping track of when your payment(s) will process.
Where can I find this information?
- When scheduling a Recurring Payment Series, you can see the processing date for each scheduled payment in your bills section. You can review that schedule at anytime.
Click scheduled and select any recurring payment. On the right hand side, you'll see the associated payment details, including each payment's delivery and processing date. The processing dates are highlighted in the example below.
- To see the processing date for a scheduled payment, select a payment and note the track payment timeline. Your payment's processing date is the second step in that timeline.